Branch Manager

International Commercial Bank (ICB) requires young and dynamic individual for the following vacant position in its Operations department:

We are looking for a talented Branch manager to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

• Budget planning for each year and business strategy planning and implementation.
• Business parameters achievement in respect Deposits and advances.
• Profit planning for the branch and exploring the ways to improve fee based income and commissions.
• Management of Back office operations including clearing
• Cash Management and adhering to all control measures to safeguard the Bank’s interest in cash dealings and cash in transit.
• Suitable policy and implementation for improvement of performance of all staff.
• Risk assessment of operations and suitable mitigation techniques implementation
• Associate with    audit operations and removing the observations of audit from time to time.
• Customer service and customer grievances redressed.
• Market survey for introduction of new Banking products.
• Undertake marketing activities of all products
• Management of all staff and performance appraisal of each staff.
• Study of peer bank’s products and services from time to time and recommending to management proper service charges.
• Management of all types of transfer of funds
• Submission of reports to management.
• Expenditure /Cost control measures to improve profitability.
• Review of all Bank products from time to time and make products competitive.
• Responsible for making sure that bank policies and management decisions concerning the bank’s business practices are known and adhered to by all branch staff.
• Any other duties that may be assigned from time to time

• A minimum of a Bachelors’ Degree in Accounting, Economics, Marketing, Banking and Finance or relevant field
• A minimum of four years’ experience in a similar position working in banking.
• Sufficient knowledge of modern management techniques and best practices
• Ability to meet sales targets and production goals
• Excellent interpersonal skills, presentation and written communication skills
• A self- starter who can operate both individually and as part of a team
• Analytical mind, good attention to details, problem solving, good time management skills and the ability to multi-task work under pressure
• Results driven and customer focused
• Leadership and human resources management skills
• Ability to self-motivate, be resilient and effectively enable the change and adherence to policies and regulatory statutory standards
• Negotiation skills

Interested candidates who meet the above criteria should submit using the below form an Application Letter accompanied with copies of academic transcripts, certificates and detailed updated CV along with names of referees not later than January 31, 2020.